Privacy Policy
Last updated: January 15, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and email address
- Organization and role information
- Payment and billing information
- Content you create using our services
- Communications with our support team
Website Content Analysis
When you connect your website for Brand Brain analysis, we collect and analyze:
- Published blog post content
- Website structure and metadata
- Content themes and writing patterns
Usage Information
- Service usage statistics
- Feature interactions and preferences
- Error logs and diagnostic information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and train Brand Brain profiles for your content
- Generate content that matches your brand voice
- Process payments and billing
- Provide customer support
- Comply with legal obligations
- Protect against fraud and abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform:
- Cloud hosting providers (Vercel, Supabase)
- AI content generation services (Anthropic Claude)
- Payment processors (Stripe)
- Email service providers (Resend)
- Analytics and error tracking services
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure cloud infrastructure
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Content and Brand Brain data: Until project deletion
- Billing records: As required by applicable law
- Support communications: 3 years
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your content and data
- Opt out of marketing communications
To exercise these rights, please contact us at privacy@evercontent.com
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns
- Improve our services
8. International Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@evercontent.com
Address: [Your Business Address]